You want to assist you to prolong the life and look of one’s curtains and blinds so we have actually supplied some guidelines to help you on curtain and blinds upkeep

You want to assist you to prolong the life and look of one’s curtains and blinds so we have actually supplied some guidelines to help you on curtain and blinds upkeep

Curtain and Blinds Repair Recommendations

In the event that you need any more information please contact our solution group at Curtain Wonderland.

Blockout Curtains

Care:

  • Maintain your drapes dust-free by regular mild vacuuming utilizing the attachment that is appropriate.
  • Reference the ‘Care Instruction Label’ fixed into the back of the curtains, before laundering them.
  • Usually do not manage textile with dirty arms, as this will soil the material.
  • Cold or hand that is warm with wool authorized detergent. Usually do not immerse. Try not to bleach. Never wring or rub.
  • Usually do not tumble dry. Drip dry in color textile part down. Don’t use pegs or fold over clothing line.
  • For most useful results re-hang to dry.
  • Avoid damp coated edges touching.
  • Warm iron on material part only. Feasible shrinkage 4%.

Simple tips to clean Blockout curtains

  • We suggest a regular mild vacuum cleaner utilizing the appropriate attachment.
  • We advice hanging the curtain with curtain hooks adam4adam on the clothesline to air them out (do not use pegs or hang within the clothesline).
  • We advice spot cleansing with baby wipes when you have dirty markings regarding the textile.
  • We try not to suggest washing blockout curtains since the coated edges stick together if they are damp.

Sheer Curtains

Care:

  • Make reference to the ‘Care Instruction Label’ fixed into the back of the curtains, before laundering them.
  • Warm hand clean.
  • Don’t bleach or immerse.
  • Don’t wring or rub.
  • Drip dry in shade
  • Never tumble dry. Warm iron.
  • Usually do not dry clean
  • Feasible shrinking 3%.

Curtain Wonderland only provides within Australia. Costs consist of GST. Here are the curtain and blinds distribution prices and instructions.

Standard ( Body Weight) & Cost

All postage and managing – $15.00Free delivery for many sales over $250!50 kgs and over rates can vary greatly. Regional delivery cost can vary.

Distribution Periods

  • Even as we have actually verified your re re payment, distribution on ready-made things will use up to 10 business days to supply.
  • We endeavour to help keep to these distribution durations, but outside facets, that are away from our control, will often effect on these time structures.
  • When your purchase perhaps maybe not get to the time period as quoted above, please contact Curtain Wonderland.

Australia-Wide Curtain and Blinds Delivery

  • Your product or service shall be delivered via courier or Australia Post, according to where you are.
  • To minimise delays, please offer any unique distribution directions together with your information.
  • Courier organizations will likely not phone prior to delivery to confirm delivery times. If you should be maybe not during the target to get your product or service, a calling card will undoubtedly be kept. In the event that you consent to have your purchase left rather than finalized for, you’ll be accountable for your product as soon as it is often delivered.
  • If any item is came back to us for just about any explanation, without having to be delivered, you’ll be needed to protect the expense of brand new distribution costs before your item is sent once more.
  • A $50 cost will likely be charged, and the initial distribution charge, if purchases are terminated after being gone back to us by Australia Post or even the courier business.

Comes back policy

Exchange And Refunds

14 DAY REFUND / EXCHANGE POLICY – readymade items

At curtain wonderland, we think the final end of the purchase is simply the start of y our dedication to you, as a respected client we wish you to definitely be entirely content with your purchase.

Therefore as well as your legal rights underneath the Australian customer legislation we provide a 14-day exchange/refund policy duration for modification of head, all we are in need of away from you is always to:

  • Get back the products to your exact same shop of purchase
  • Offer us utilizing the initial purchase receipt
  • Ensure the products are came back in packaging as bought
  • Offer us using the initial purchase receipt.
  • Give you the exact same approach to payment while you employed for your purchase (refunds may be credited with the initial approach to re re payment)
  • Know that money refunds higher than $199 / Eftpos refunds higher than $499 is going to be reimbursed via cheque or deposit that is direct are going to be processed by curtain wonderland hq.
  • Offer photo ID for many refunds over $199

For hygiene/ wellness reason we don’t provide refunds on our bedding services and products, this can include, it is not restricted to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows. Please select carefully when choosing these items.

We don’t provide reimbursement, change or fix on products that have been offered as faulty or imperfect

Exchanges away from period that is 14-day be honoured in the shape of a credit note and that can be employed for a time period of perhaps not surpassing three months in virtually any of y our curtain wonderland stores.

REFUND / EXCHANGE POLICY – customized item

We’re going to fulfill all responsibilities put down by the consumer that is australian, nevertheless, we try not to provide a reimbursement or return on items which were tailor made in your stead, this could add it is not restricted to, change of brain.

We try not to give a reimbursement or fix on products which were resized making use of dimensions supplied straight by you which can be wrong, whenever we make items the incorrect size, we are going to change products for you personally at our price.

WARRANTY CLAIMS

We shall meet all responsibilities put down because of the Australian Consumer Laws; included in these are but are not restricted to:

  • Fix /replacement of products which are deemed defective by make
  • Items that aren’t fit due to their meant use
  • Items that don’t do that which we stated they might do during the right time of purchase
  • Our goods come with guarantees that can’t be excluded beneath the Australian Consumer Law. You will be eligible for an upgraded or reimbursement for a failure that is major for payment for almost any other fairly foreseeable loss or harm. You may be additionally eligible to have the products fixed or replaced in the event that products don’t be of appropriate in addition to failure doesn’t add up to a major failure.

We have been proud to provide a warranty that is 2-year from the purchase date on our services and products; this guarantee doesn’t consist of:

  • Normal deterioration fading that is including of as well as other materials
  • Any variation in timber grain, lumber stain or small warping that may possibly occur in any sort of lumber /timber
  • Small material color colors and texture variants that will take place from batch to batch, consequently exact color match is almost certainly not feasible
  • Accidental harm, misuse or installation that is incorrect

Validation of claims can include the shop delivering your came back goods to mind workplace for evaluation.

Just how do I determine my windows to obtain a proper fit?

Window size and shapes differ commonly, and also you must determine each screen separately. The safest method to guarantee the proper measurement would be to remember ‘3 + 3’ – measure each window at three various places, width and size, and determine each screen 3 times. How you measure for the blinds, and exactly how you install them, is dependent upon the type or type of blind you decide on. We’re thrilled to assistance with your measuring, simply speak with one of y our professionals for the measuring directions.

Imagine if my brand new blinds don’t fit my screen?

For those who have calculated properly, your brand new blinds will fit completely. If not, please call us. We realize calculating errors do take place and with regards to the kind of mistake, you might get back the item for either replacement or fix.

Will my curtains that are new to my current track?

All our ready-made curtains are made to fit many hook-based curtain songs.

Just how long can it decide to try get my purchase?

You need to receive products that are ready-made ten times of us getting your re re re payment. In the event your purchase doesn’t show up inside this time, please contact us.

Imagine if my curtains would be the incorrect color?

If you’re maybe not 100% pleased with your selection of ready-made item, we’ll happily trade or refund your purchase whenever came back in its initial, like-new condition, with proof purchase, within 2 weeks after distribution. See our Returns Policy for more information.

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